Privacy Policy

1. Who We Are

SiteWebster is operated by SiteWebster Inc., a Canadian company. We provide an all-in-one business platform for local businesses, including websites, CRM, AI tools, booking, and automations. When you use our platform or visit our website, you trust us with your information. This policy explains what we collect, how we use it, and your rights regarding your data.

2. Information We Collect

We collect information in the following ways:

Information you provide directly: When you sign up for an account, we collect your name, email address, business name, phone number, and billing information. When you contact us, we collect the contents of your message.

Information collected automatically: When you visit our website, we automatically collect your IP address, browser type, pages visited, time spent on pages, and other usage data through cookies and similar technologies.

Information from third parties: We may receive information about you from payment processors, analytics providers, and advertising platforms.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the SiteWebster platform
• Process your payments and manage your subscription
• Send you transactional emails, account updates, and support messages
• Send you marketing communications (you can opt out at any time)
• Analyse how our platform is used to improve our services
• Comply with legal obligations and enforce our Terms and Conditions
• Protect against fraud and unauthorised access

4. Cookies

We use cookies and similar tracking technologies to operate our website and understand how visitors interact with it. These include essential cookies required for the site to function, analytics cookies, and advertising cookies. You can control cookie settings through your browser, though disabling certain cookies may affect your experience on our site.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party companies that help us operate our business, such as payment processors, email providers, and hosting companies. These parties are contractually bound to protect your information.
• Legal requirements: We may disclose your information if required by law, court order, or government authority.
• Business transfers: If SiteWebster is acquired or merges with another company, your information may be transferred as part of that transaction.

6. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users in accordance with applicable law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to data portability

To exercise any of these rights, contact us at privacy@sitewebster.com.

8. Canadian Privacy Law

SiteWebster operates in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to protecting the personal information of Canadian residents and businesses.

9. Third-Party Links

Our website and platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and, where appropriate, notify you by email. Your continued use of our platform after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at: