Terms & Conditions

Welcome to SiteWebster.

These Terms and Conditions govern your use of our website, services, automation platform, templates, subscriptions, and related digital products. By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. About SiteWebster

SiteWebster is a website design and automation agency based in Alberta, Canada. We provide:

• Website design and redesign services
• Automation platform access
• CRM and messaging tools
• Sales funnel development
• Instant quote calculators
• Digital templates and training resources
• Ongoing support and subscription services

2. Eligibility

By using our website or services, you confirm that:

• You are at least 18 years old
• You have the authority to enter into legally binding agreements
• You will use our services in compliance with all applicable laws

3. Services and Subscriptions

Certain SiteWebster services are offered on a subscription basis.

By subscribing, you agree that:

• Subscription fees are billed in advance
• Pricing may change with notice
• You are responsible for keeping payment details up to date
• Failure to pay may result in suspension or termination of services

Unless otherwise stated in writing, subscription fees are non refundable.

4. Project Work and Deliverables

For website design and custom development projects:

• Project scope is defined in writing before work begins
• Revisions are limited to what is outlined in your agreement
• Additional work outside scope may incur extra fees
• Final payment must be received before website launch or transfer

Client provided content, images, and assets remain the responsibility of the client. SiteWebster is not liable for copyright violations in client submitted materials.

5. SMS and Messaging Communications

By submitting your information through our website forms, quote calculators, booking forms, or other digital forms, you consent to receive SMS messages related to:

• Quote estimates
• Appointment confirmations
• Reminders
• Follow ups
• Service updates
• Customer support communication

Message frequency varies.

Message and data rates may apply depending on your carrier.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

We do not send unsolicited marketing messages without consent and we do not sell or share phone numbers with third parties for marketing purposes.

6. Acceptable Use

You agree not to:

• Use our platform to send spam or unsolicited messages
• Upload malicious code
• Attempt to reverse engineer our software
• Violate messaging compliance laws including A2P 10DLC regulations
• Use purchased or scraped contact lists

Violation may result in immediate account suspension.

7. Intellectual Property

All content on this website including branding, logos, website designs, copy, templates, graphics, and code is the property of SiteWebster unless otherwise stated.

You may not reproduce, distribute, or resell our materials without written permission.

Custom website designs delivered to clients become the client’s property upon full payment, excluding proprietary automation systems and internal frameworks.

8. Limitation of Liability

SiteWebster is not liable for:

• Business losses
• Loss of profits
• Data loss
• Third party platform outages
• Carrier message filtering
• Delays caused by hosting providers, domain registrars, or third party tools

All services are provided as is without warranties of uninterrupted availability.

9. Third Party Services

Our services may integrate with third party platforms including hosting providers, domain registrars, CRM systems, SMS carriers, and payment processors.

We are not responsible for outages, policy changes, or compliance issues related to third party providers.

10. Termination

We reserve the right to suspend or terminate services if:

• Payment is not received
• You violate these Terms
• You misuse the messaging system
• You engage in unlawful activity

Termination does not remove your responsibility for outstanding balances.

11. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

12. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Any disputes shall be resolved in Alberta, Canada.

13. Changes to These Terms

We may update these Terms at any time.

Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

SiteWebster
Edmonton, Alberta, Canada
Email: support@sitewebster.com
Website: https://sitewebster.com