How we collect, use, and protect your information, plain and straightforward, no surprises.
Effective Date: August, 26, 2026
This Privacy Policy explains how SiteWebster (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, use our services, or interact with the lead generation and marketing systems we build and operate on behalf of our clients.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly:
Name, phone number, and email address
Business information (business name, industry, services offered)
Details submitted through forms, including job type, timing, and budget information used for lead qualification
Any information you provide when booking a call or signing up for our services
Information collected automatically:
IP address, browser type, and device information
Pages visited, time spent on our site, and referral source
Cookies and similar tracking technologies (see Section 4)
2. How We Use Your Information
We use collected information to:
Respond to inquiries and provide requested services
Qualify and score leads (hot, warm, or cold) based on submitted information
Send automated text messages and emails related to your inquiry, including instant alerts, auto-replies, appointment confirmations, and review requests
Operate and improve our CRM, booking, and automation systems
Manage and optimize advertising campaigns, including Meta (Facebook/Instagram) ads
Communicate updates, respond to support requests, and maintain client relationships
Comply with legal obligations
3. SMS and Text Messaging Consent
By submitting your phone number through our forms or systems, you consent to receive text messages related to your inquiry, including but not limited to lead follow-up, appointment reminders, and review requests.
Message and data rates may apply.
Message frequency varies based on your interaction with the system.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing any goods or services.
We do not sell or share your phone number with third parties for their own marketing purposes.
4. Cookies and Tracking Technologies
We use cookies, the Meta Pixel, and similar tracking tools to:
Understand how visitors use our site and our clients’ funnels
Measure the performance of advertising campaigns
Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect how our site and forms function.
5. How We Share Information
We may share information with:
Service providers who help us operate our CRM, hosting, SMS, and automation systems (such as GoHighLevel)
Meta (Facebook/Instagram) for the purpose of ad delivery, tracking, and campaign optimization
Legal authorities when required by law, subpoena, or to protect our rights or the safety of others
We do not sell personal information to third parties.
6. Data Retention
We retain personal information for as long as necessary to provide services, maintain business records, and comply with legal obligations. You may request deletion of your information at any time (see Section 7).
7. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications and text messages
Withdraw consent where processing is based on consent
To exercise any of these rights, contact us using the information in Section 10.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your information, contact us at hello@sitewebster.com.